Welcome to Dorset Tree Surgeons

Please read these Terms of Service carefully before using our website or services. By accessing or using our website and services, you agree to be bound by these terms.

1. Services

Dorset Tree Surgeons provides professional gardening, landscaping, and outdoor maintenance services. The scope of services, timelines, and costs will be agreed upon in a written contract or quote provided before work begins. Any additional services or changes to the original contract will require mutual agreement and may result in additional charges.

2. Booking and Payments

All bookings for our services must be made through our website, phone, or email. Once a service is confirmed, a deposit may be required to secure your booking. Payment terms, including the remaining balance, will be specified in your quote or contract. Full payment is expected upon completion of services unless otherwise agreed upon. We reserve the right to halt services if payment terms are not met.

3. Cancellations and Rescheduling

Cancellations or rescheduling of services must be communicated at least 48 hours in advance. Cancellations made within 24 hours of a scheduled service may incur a cancellation fee. We reserve the right to reschedule services due to weather conditions, unforeseen circumstances, or safety concerns, and will provide as much notice as possible.

4. Customer Responsibilities

Customers are responsible for providing access to the property and ensuring that the area is clear of any obstacles that may prevent us from performing our services. We are not liable for delays caused by restricted access or other obstructions. Additionally, any pets should be secured during service times for their safety and ours.

5. Warranties and Guarantees

We take pride in the quality of our work and aim to provide the best possible results. Our services may come with a limited warranty, which will be outlined in the contract. Please note that factors such as weather, environmental conditions, and customer maintenance can affect the outcome and longevity of the work performed.

6. Liability

Dorset Tree Surgeons is fully insured for public liability and will take every precaution to ensure the safety of our team and your property. However, we are not responsible for damage caused by unforeseeable circumstances, pre-existing conditions on your property, or third-party interference.

7. Intellectual Property

All content on this website, including text, images, and graphics, is the property of Dorset Tree Surgeons and is protected by copyright law. You may not use, reproduce, or distribute any content without our express written consent.

8. Privacy

We take your privacy seriously. Any personal information collected through our website or service requests will be used only to facilitate the services we provide. We do not share or sell your information to third parties without your consent.

9. Modifications to Terms

Dorset Tree Surgeons reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to our website. By continuing to use our services, you agree to any updated terms.

By using our services, you confirm that you have read, understood, and agreed to these Terms of Service. If you have any questions, feel free to contact us at info@dorsettreesurgeons.com